FAQs:

We’re open to walk-in customers from 7:30 a.m. – 5:00 p.m. Monday through Friday, with technicians on call after hours.

One block south of 108th and Maple, at 10824 Cottonwood Lane in Omaha.

Manufacturers’ warranties on locks, safes and other products we sell vary widely, so we can provide more precise information once you’ve selected the product you want. We offer a 30-day warranty on all labor.

Yes, we’re one of the only shops in the entire area that works on antique locks because finding parts can be challenging. We’d love to take a look at your lock and see what we can do.

Our radio signals are always scrambled for your security, so it’s not possible for anyone else to tap into the communication to hear that you’re having trouble with a lock. The signals are also more reliable than cell phone signals, and can reach our technicians no matter where they are in the field.

We’re proud to hold a contractor’s license (#20748) and be named certified Schlage Security Service Specialists (#10119).

Usually we can rekey your current locks, whether home, office, or auto, and just provide a new set of keys.

We’ve worked with lots of families in this situation. All we’ll need is for you to show proper ID and the official Power of Attorney, and we can open the safe, and then rekey or change the combination so you can get access.

Every situation is different, which is why we always take a first-hand look, make some recommendations, and provide a free estimate. Many times the estimate can be delivered over the phone.

Often we can. Here’s a good test. Take the key that fits the primary lock in your house and try it in a different lock. If the key can be inserted all the way into the lock, but just won’t turn it, then that lock can be rekeyed to fit the primary lock’s key. You can test all of the locks this way.